Dear valued customer,
Universiti Putra Malaysia (UPM) is committed towards providing quality services to meet customer satisfaction. Please provide your feedback on the services and facilities provided by UPM.
Thank you for your kind attention.
The implementation of the Client's Charter is aimed at advancing public administration at this time, especially in relation to service levels, improving productivity and quality of public service members.
The Customer Charter also prioritizes customer satisfaction whether internal or external customers. With this Client's Charter, customers can clearly know the functions of a government department / agency and make it easier for them to deal with to meet their needs.